Your Stay


  • We want your stay at Memorial University Medical Center to be as comfortable as possible. That's why we proudly offer Patient and Family Centered Care. If you have questions or concerns at any time during your visit, do not hesitate to discuss it with your nurse or call our 24-hour service line, 912-350-8581.



    Learn more about Memorial University Medical Center and the exceptional services we provide.

    ATM
    There are ATMs located in the main lobby pavilion at Memorial University Medical Center and outside of the cafeteria in the lower level of the medical center. There are also several banks located within walking distance of our campus.

    Top

    Cafeteria

    Cafe | Memorial Health Savannah, Ga
    Meals for patients are prepared fresh and on-site every day. Meals are specially balanced to meet each patient's nutritional needs. If a patient has no dietary restrictions, he or she can choose from a variety of menu options. Ask your nurse for more information. Visitors are welcome to dine in our cafeteria, located in the lower level of the medical center.

     

     

    Cafeteria hours are:

    Monday through Friday
    6:30 a.m. to 10 a.m.
    11 a.m. to 2 p.m.
    4 p.m. to 7 p.m.

    Saturday and Sunday
    11 a.m. to 2 p.m.

    Outside of the cafeteria, food and beverages can be purchased from the snack machines located on the first floor of Memorial University Medical Center or from vendors located in the main lobby pavilion and the lobby of the Heart & Vascular Institute.

    Top

    Hotel Accommodations
    There are numerous hotels located near Memorial University Medical Center and throughout Savannah. Some provide a discounted rate for the family members of patients. To receive reduced rates, please talk to your nurse or social worker. Download a list of hotels.

    Top

    Interpretation Services
    Memorial University Medical Center has access to interpreters for dozens of foreign languages and American Sign Language. We also have a telephone interpretation service that enables patients to communicate with their physicians and nurses in different languages. For assistance, call our patient and family centered care team at 912-350-8581.

    Top

    Medical Records
    Your medical records are maintained electronically by our health information management department. This department also maintains birth and death records. You can contact health information management to request copies of your medical records by calling 912-350-8667.

    Top

    Patient and Family Centered Care
    Memorial practices patient and family centered care (PFCC). This initiative allows patients and their loved ones to be involved in their care and work as part of the healthcare team. They’re invited to participate in decision-making and may even help with certain procedures. They can have as much or as little involvement as they want, based on their own comfort level. The core concepts of PFCC are:

    • Dignity and Respect –- healthcare providers honor the family’s choices and respect their decisions.
    • Information Sharing –- healthcare providers communicate with patients and families in a timely, complete, and accurate manner.
    • Participation –- patients and families are encouraged to participate in care and decision-making.
    • Collaboration –- healthcare leaders work with patients and families to constantly improve the level of care.

    We’re proud to offer this innovative style of care.

    Top

    Smoking Policy
    Memorial University Medical Center has a smoke-free campus. Smoking is not allowed inside or outside any of our facilities. This is to protect the health of our patients, visitors, and Team Members. Thank you for adhering to our smoke-free policy.

    Top

    Spiritual Care
    Spiritual Services | Memorial Health Savannah, GaWe understand that healing involves more than just the body; it involves the mind and spirit as well. Although religion and spirituality are closely related, they are not identical. That's why, in addition to prayer, our Department of Spiritual and Religious Care offers mental and emotional support for patients and their families. By offering these services, we are better able to help people experience wholeness in the healing process.

    Our Department of Spiritual and Religious Care includes a team of full-time chaplains, on-call contract chaplains, and volunteers. Our team is able to administer sacraments and conduct worship services. Other services include emotional/spiritual support, spiritual counseling/direction, assistance in accepting and coping with a diagnosis, assistance with end-of-life issues, ethical consultation, assistance with the organ/tissue donation process, and crisis intervention. Contact the Department of Spiritual and Religious Care at 912-350-8335.

    Top

    Telephones
    Phone Services | Memorial Health Savannah, GaThere are public telephones in our main lobby pavilion, in the lobby on each floor, and in all patient rooms. Patients may receive calls between 7 a.m. and 9 p.m. To reach Memorial University Medical Center, call 912-350-8000. To dial a patient's room directly, dial 912-350-5 + the patient's room number.

    Additional phone numbers.

    Top

    Television
    Television is available in some waiting rooms and all patient rooms. Channels include ABC, CBS, NBC, PBS, FOX, ESPN, CNN, Disney, A&E, and others.

    Top

    Visiting Hours
    General visiting hours at Memorial University Medical Center are 7 a.m. to 8:30 p.m., seven days a week. Some units may have different visiting hours to better accommodate the patients they serve. If you are unsure about a particular unit's visiting hours, call 912-350-8000.

    Top

    What to Bring
    If you will be staying with us, please plan to bring the following items with you to make your stay more comfortable:

    • Personal essentials (toothbrush, shampoo, shaving cream, razor, deodorant, soap, etc.)
    • A nightgown or pajamas
    • A list of all medications you are currently taking (both prescription and over-the-counter drugs) along with the prescription medications you need to take each day
    • Insurance information
    • Advance directives
    • Driver's license
    • A favorite blanket or pillow
    • Books or magazines to read

    If you are having a procedure in our Day Surgery Center, you do not need to bring overnight items, just bring your insurance information, medications, advance directives, and driver's license. Please leave all valuables, including cash, credit cards, and jewelry, at home.

    Top